Joining us at Voodoo this Halloween weekend in New Orleans? With so much to see, hear, and taste, here are the important logistics and tidbits to keep you in the know.

BOX OFFICE + TICKETING 101

The Voodoo Box Office will be located across from the Main Gate of the Festival on Friedrichs Avenue. Bring your photo ID to pick up wristbands. Hours are as follows:

  • Thursday, 10/24: 12pm – 6pm
  • Friday, 10/25: 11am – 10pm
  • Saturday, 10/26: 11am – 10pm
  • Sunday, 10/27: 11am – 8pm

Haven’t purchased your tickets yet? 3-Day & 1-Day GA, GA+, VIP and Platinum Tickets are on sale now!

ACTIVATE YOUR WRISTBAND + VOODOO CASHLESS

Wristband activation ensures a smooth process when entering the festival each day and allows you to add emergency contact info to your wristband. All you need to do is enter your wristband ID number and contact info to activate!

You’ll also have the opportunity to register for Voodoo Cashless – it’s the easy way for you to pay for food, drinks, merch and more with your wristband during the festival. Use PayPal to register for cashless and not only will you be able to pay for food, drinks, merch, and more with the tap of a wrist, you may also receive a $5.00 Voodoo Credit applied to your festival wristband good for your purchases at Voodoo. Terms apply.

BAG SEARCH + ENTERING THE FEST

Want to get into Voodoo as quick as possible? Leave your bag AND liquids at home

If you DO NOT have a bag, please enter through the No Bag Express Lane. If you DO have a bag, please enter through the Bag Lane and expect delays as bags are open for inspection. Bags will be restricted to small purses, totes and drawstring bags only. Bag size may not exceed 14” x 11” x 5” (35cm x 28cm x 12cm), or 30 linear inches (75cm) in total, and must have no more than one singular pocket or opening. Backpacks and bags with multiple pockets are prohibited. #BYOBottle and stay hydrated throughout the festival! Hydration packs are allowed but must be emptied of all liquid and have no more than two pockets in addition to the one holding the water reservoir. Please check the list of prohibited items in advance, listen for the audio announcements and dispose of any item that is not allowed inside the festival.

Do not leave your items unattended. Lockers & Mobile Charging Packs are available for 3-Day, 2-Day and 1-Day rentals, available near the main festival entrance. Click here to reserve your locker in advance to secure best available pricing. Please have your wristbands securely fastened on your right wrist and visible to security as you enter the festival grounds.

Whenever possible, patrons should avoid arriving during peak hours from 3-5pm to ensure the quickest entry into the park.

PRO-TIP: There are two gates for entry into Voodoo. The Main Gate is along Friedrichs Avenue and the West Gate is along Golf Drive. Both gates allow entry for GA, GA+, VIP and Platinum ticket holders. Box Office/Will Call remains on Friedrichs Ave.

PRO-TIPS

STAY HYDRATED + #BYOBOTTLE

Remember to stay hydrated and #BYOBottle. Bring an EMPTY, refillable water bottle or grab a commemorative reusable cup from the Merch Church or Brew Dat Beer Hall to fill at Water Refill Stations to help reduce plastic waste and show your commitment by tagging #BYOBottle in your Voodoo photos! And don’t forget to eat regularly at the Forked Up Food Court or grab a snack from the Voodoo Mart.

AVOID ARRIVING DURING PEAK HOURS

If you’re coming between 3-5pm, expect a longer wait time before you get into the festival. Leave your bag at home and take our No Bag Express Lanes for quicker entry.

FORGET SOMETHING? HEAD TO THE VOODOO MART

The Voodoo Mart is your one-stop shop to buy snacks and basic festival necessities. Apple? Trail mix? Poncho? Sunscreen? The Voodoo Mart has you covered.

EMERGENCY CONTACT INFO

Have emergency contact info on your person and your phone lock screen in case emergency personnel need to know (PRO-TIP: Make sure to register your wristband where you will be asked to fill out an emergency contact).

LOCKERS & MOBILE CHARGING

Need a safe place to store your things or charge your phone during the festival? We offer 3-Day, 2-Day and 1-Day rental lockers available near the main entrance. Each locker also comes equipped with a portable charger and cable for on-the-go cell phone charging! Click here to reserve your locker in advance and secure the best available pricing.

BREW DAT CRAFT BEER HALL

Voodoo’s Brew Dat Craft Beer Hall is a beer-lover’s dream! Take a break from the music and check out this haven offering craft beers on tap, sports, and more.

FAMILIES AT VOODOO

Voodoo is great for families, with children 10 and under admitted for free with a ticketed adult. Once you’re in the park, visit a Guest Services booth where parents can register their kids with the festival and receive a special wristband. In the event that a child gets lost, we have a reliable and fast way to reunite them with their parent.

GUEST SERVICES AND LOST & FOUND

Visit a Guest Services booth for all event related questions while on site. Lost and found, Tag-A-Kid and event information are offered. Guest Services booths are located inside each of the entrances. Have a quick question? Check in with the Chat Bot on the Official Mobile App or online.

If you lose something at the festival, you can visit Voodoo’s virtual lost and found at voodoofestival.com/lostfound. Here you can view found inventory, submit a claim, and be more easily connected with your item(s). If you find something, please turn it into a Guest Services booth.

ACCESSIBILITY ACCOMMODATIONS & SERVICES

When arriving at the festival, look for the dedicated Accessibility Lane at each entrance. Once inside the festival, check-in at our Accessibility Center, located near the Main Gate, for details on accommodations and services offered at the festival. For more information on our ADA Access and Accommodations, check out our Information page.

DOWNLOAD THE MOBILE APP

Download the Official Mobile App now for iPhone and Android to have everything you need to know about the festival right in your pocket. You’ll be able to create your own custom schedule, check out the map, discover artists you may not know on our lineup, ask the Chat Bot for answers to your questions and more.

PRO-TIP: Be sure to opt-in for push notifications to stay in the know about what’s going on around the festival. You’ll be the first to know about things like schedule changes, important updates, and fun giveaways.

GETTING TO CITY PARK

There are plenty of ways to get to Voodoo! From Uber to public transportation, keep reading for ways to get to the fest this Halloween weekend.

UBER PICKUP ZONE

Uber is the Official Ride of Voodoo.

Getting To the Fest:
When you’re ready to head to the festival, open your Uber app and request a ride to 53 Dreyfous Drive to take you straight to the Uber Zone.

Leaving From The Fest:
When you’re ready to head home, exit the festival and walk down Victory Ave towards the Uber Zone which is located across from Storyland. You will be able to request a ride once you are at the Uber Zone.

PUBLIC TRANSPORTATION

We encourage the public to take public transit! If taking public transportation from downtown, take the 48-City Park/Museum streetcar on the Canal Street streetcar line. Depart the streetcar at the end of the City Park Line at Lelong/Esplanade and Carrollton Avenues and walk into City Park.

You can take the streetcar to the New Orleans Museum of Art, which is right next to the Festival. Check it out here.

Connecting service is also available with a transfer to the City Park Line from the St. Charles Streetcar Uptown or via RTA buses. To view bus routes, call the RTA Rideline at 827-RIDE (7433) or visit www.norta.com. Visit www.norta.com/Accessibility/Overview to find out more about accessible services from RTA.

PICK UP/DROP OFF AREA

Anyone getting dropped-off or picked-up is welcome to use this dedicated space on Marconi Dr. between Victory Ave. and Tad Gormley Stadium.

The designated ADA Pick-Up and Drop-Off location is off Wisner Blvd. and Lelong Dr. An additional location will be at the Uber Lot off Victory Ave near Betty and Charles Turner Ln.

PARKING

There is limited street parking near and around City Park. Please be aware of any signs restricting parking. Overnight parking, walking, sleeping, camping by individuals or groups is prohibited within the confines of City Park. Also, parking on the Bayou or the Neutral Ground (median) is illegal and you will be towed.

Please be respectful of our neighbors. Do not park within 3 feet of any driveway or within 15 of a fire hydrant or your car WILL be towed.

BICYCLING

We encourage all of our fans to use pedal power – by far the easiest way to get to the festival! Bike racks are just outside the main entrance, just south of the Box Office near Enrique Alferez Dr. If you plan on leaving your bicycle at the bike racks, don’t forget to bring your own lock! Please be aware that all bikes left locked in the designated bike racks after 11 PM on Sunday risk being impounded.

THE FESTIVAL MAP

Once you’ve downloaded the mobile app, take a look at the Official Voodoo Map to get to know the festival grounds. Find out which stages are where and map out other hotspots like the Free Water Filling Stations, Forked Up Food Court, Brew Dat Sports and Craft Beer Bar and the Voodoo Mart.

PRO-TIP: There are two gates for entry into Voodoo. The Main Gate is along Friedrichs Avenue and the West Gate is along Golf Drive. Both gates allow entry for GA, GA+, VIP and Platinum ticket holders. Box Office/Will Call remains on Friedrichs Ave.

WHAT’S NEW

We’ve taken your feedback and made some improvements so you can have the BEST year yet at #VoodooFest. Read on to learn more about what’s new in 2019!

FORKED UP FOOD COURT

New Orleans is known for its incredible cuisine, and the Forked Up Food Court will feature some of the best traditional dishes the city has to offer plus vegan, vegetarian and gluten free options. From Blue Oak BBQ and Dat Dog to Reginelli’s Pizzeria and Boucherie, there’s something for everyone.

Food vendors will be open all day and accept cash, credit, debit, and Voodoo Cashless payments. There are also plenty of ATMs available throughout the park.

AROUND THE PARK

When you’re ready to take a break from all the music, be sure to check out other happenings in the park to help you relax and have fun offstage. From the House of Blues to the Mortuary Haunted House, some of our favorite partners will be in City Park to bring you free goodies, fun activities, giveaways and more throughout the weekend.

Go beyond the music with our Voodoo Cares organizations where you can get involved with a variety of causes, including the environment, activism and organizations committed to improving the quality of life for their community and future generations. Check out this year’s partners!

MERCH PREVIEW

WORSHIP THE MERCH

Grab the latest voodoo gear at the Merch Church located in the heart of the festival just across from the main entrance. From blankets and hoodies to hats and bandanas, we have tons of treats in store. You’ll also find the latest swag from your favorite bands under the same roof.

Surrender to the festival magic and shop early for the best selection!

KEEP UP WITH US ON SOCIAL MEDIA

Follow us on Facebook, Twitter, Instagram, and Snapchat for the latest information and updates on the festival. Remember to hashtag all of your photos #VoodooFest, and we’ll see you in City Park!

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This article was posted on October 11, 2019