We’re so glad you’ll be joining us as a Platinum guest this year! Use this private page for Festival information including how to enter the festival, where to watch shows and much more. Also, be sure you download the Voodoo Mobile App for important real-time festival updates.
As always, if you have any additional questions, please do not hesitate to contact us via email at email@example.com or via phone at (512) 230-8968.
See you at City Park!
Platinum Entrances & Parking
Platinum guests can park at the Lelong Lot, located on Lelong Drive, just northwest of the Lelong Drive and Wisner Blvd intersection. Hours are Friday-Saturday: 10am to 12pm and Sunday: 10am to 10pm. There is no overnight parking.
Enjoy quick and easy entry into the festival via the Platinum Entrance located just north of the Lelong Drive and Wisner Blvd. intersection. From there, a golf cart will transport you directly to the Platinum Lounge. You may also enter through the VIP/Platinum Express lane at the West Gate or Front Gate.
PLATINUM WILL CALL
Platinum guests who have selected to pick up their tickets at will call can do so at our Platinum Will Call adjacently located to the Platinum Entrance. This will be available during festival hours only.
The Voodoo Box Office is located across from the Front Gate on Friedrichs Avenue.
Hours of Operation:
- Wednesday, October 23rd – Thursday, October 24th: 11am-8pm
- Friday, October 25th – Saturday, October 26th: 10am-10pm
- Sunday, October 27th: 10am-8pm
RIDESHARE PICK-UP AND DROP-OFF
If you’re arriving or departing via rideshare, the Pickup Zone is located on Victory Avenue, right across from Storyland. When you’re ready to head home, please exit the ground before requesting your rideshare.
Relax and recharge during the festival in our Platinum Lounge. Within the lounge, you can access the viewing deck that provides prime sightlines of the Altar Stage presented by Verizon. You can also access the front-of-stage viewing area at the Altar Stage directly from the Platinum Lounge.
WHAT TO EAT
Indulge in signature dishes from award-winning Chef Aarón Sánchez. Lunch, dinner, and snacks will be offered throughout the day. Vegan, vegetarian or gluten free? You’ll have plenty of options catered to your dietary needs.
WHAT TO DRINK
The Platinum Lounge Bar features hand-crafted cocktails, wine, sparking wine, craft beer, and a variety of non-alcoholic refreshments to quench your thirst throughout the weekend.
- FESTIVAL GOLF CART SHUTTLES
Travel in style all around the park with our Festival Shuttle service. Comfortable six-passenger golf carts will transport you to and from the Platinum Entrance, Lounge and viewing areas.
Complimentary lockers are available at a first-come, first-served basis to Platinum guests. Visit the Concierge to receive your locker assignment. Mobile charging packs are also available upon request.
- MERCHANDISE GIFT
Pick up your exclusive 2019 Voodoo Music + Arts Experience merchandise gift at the Concierge tent located within the Platinum Lounge.
- SALON SERVICES
Enjoy hair styling by Shag Salon and make-up application from Blush N Bangs.
- TAROT CARD READINGS
New this year, High Prestress Catherina will be offering her services complimentary to Platinum Guests.
- LOA VIP LOUNGE & HOUSE OF BLUES FOUNDATION ROOM
You also have access to the Loa VIP Lounge and House of Blues Foundation Room. Loa VIP offers viewing, food trucks, cash bars, haircuts, tarot card readings, face painting and more!
Forget your sunscreen? Need a brunch recommendation? Have a question about an after show? Our team is available all day to direct you to Platinum viewing areas, shuttle cart stops, the Loa VIP, and anything else you need!
Enjoy exclusive viewing areas in front of all four stages to get up close to your favorite bands. Platinum-only viewing areas are located in front of the Altar, Wisner, South Course and Le Plur Stages.
We encourage you to arrive fifteen minutes early for headliner sets.
FAQs and Contact
What is the Bag Policy?
Bags are restricted to small purses, totes and drawstring bags only. Bag size may not exceed 14” x 11” x 5” (or 30 linear inches) and must have no more than one singular pocket or opening. Hydration packs are allowed but must be emptied of all liquid and have no more than two additional pockets. Backpacks and bags with multiple pockets are prohibited.
What are the Platinum Lounge hours? What about VIP?
The Platinum Lounge is open 12pm-11:30pm, Friday-Saturday and 12pm-9:30pm on Sunday.
Loa VIP and the Foundation Room Lounge is open 12pm-11pm, Friday-Saturday and 12pm-9pm on Sunday.
Do I have in and out privileges?
Yes. You can come and go as you please throughout the entire weekend!
What should I wear?
We recommend you prepare for various types of weather. The average temp in New Orleans during October is lower 80s throughout the day and lower 60s at night. Dressing in layers is the best strategy. We recommend closed-toe shoes so you can be comfortable walking around the Festival. Don’t forget that there are lockers available in the Platinum Lounge so you can stash any extra layers. Costumes encouraged!
What if I have a question not answered here? Who do I contact?
Have questions? Please do not hesitate to contact us via email at firstname.lastname@example.org or via phone at (512) 230-8968.